Purchasing from SmarterVitamins means you’re trusting us to make you happy! Unfortunately, we may drop the ball sometimes or you may not be happy with a product. Your satisfaction with every purchase is extremely important to us! We try our best to describe each of our products as accurately as possible but we do know that sometimes, items need to be returned. Should you have any questions, please do contact us prior to purchasing.
If you receive a single bottle order and you are not completely satisfied, you may return it for a refund within 60 days from your purchase date (any shipping services paid, are not refundable).
Open bottle returns are only accepted for single bottle orders.
Combination and multi-packs can only be returned if all bottles are unopened.
You’d be responsible for return shipping costs. If you’d like us to send you a return label (we’ll deduct this amount from your refund), please see the costs below.
ORDERS UNDER $49 - Label fee is $5
ORDERS $49+ - Label fee is $9
If you’d like to return using your own label, we highly suggest adding tracking and insurance. We can’t be responsible if the package is lost in transit. Make sure to have it scanned by the shipping carrier and ask for a drop-off receipt.
If you’d like we can waive the return shipping fee and offer a full order refund in gift card form.
SmarterVitamins reserves the right to deny any return that fails to meet our policy.